Once an order is confirmed, it can't be cancelled or modified. We begin processing right away so your order reaches you as quickly as possible, so please double-check everything including sizing, colour and address before you check out.

Delivery orders have a lead time of 4–10 working days, on top of processing time, provided the order is placed before 12pm local time. This is calculated in working days, so weekends and public holidays aren't included.

We'll make one further delivery attempt. If that second attempt is also unsuccessful, additional shipping charges will apply to reattempt delivery.

It's your responsibility to make sure your delivery address and contact details are correct when you place your order, since changes can't be made once an order is confirmed.

If a parcel can't be delivered as a result, additional delivery and handling charges may apply.

We're not responsible for delays caused by unforeseen circumstances beyond our control, such as extreme weather or courier disruption.

Please report any delivery issues to our Customer Support team within 24 hours of the expected delivery, so we can look at reimbursement or a replacement.

Yes, eligible items can be returned within 7 days of purchase.

To qualify:

• You will need to send us pictures of the item.
• The item must be unworn and in its original condition.
• All original tags and packaging must remain intact.
• The return must be requested for one of the eligible reasons listed below.

Eligible reasons include:

• A manufacturing defect.
• The wrong size or colour was sent.
• Damage that happened during shipping.

If you'd like to exchange an item for a different size or colour, contact our Customer Support team and they'll guide you through the process.

• Items damaged due to improper care or washing.
• Items without their original tags or packaging.
• Items that have been worn, altered or customised.
• Items not purchased directly from Conscience Garment.

Please follow the care and washing instructions on the garment label or product instructions. This is the best way to keep the printed design looking its best.

We're not able to accept returns or exchanges for damage caused by improper care or washing.

Contact our Customer Support team within 7 days of receiving your order and we'll talk you through returning it.

A replacement or refund will be available, whichever you'd prefer.

1. Email support@consciencegarments.com and let us know what's happened.
2. Package the item securely, with your reference number clearly marked on the outside.
3. Ship it to the return address provided by our team.
4. We'll process your return or exchange once we've received and inspected the item.

Refunds are returned to your original payment method. Processing times can vary depending on your bank or card provider.

We'll email you once your refund has been processed.

We collect personal information you give us directly, such as your name, contact details, payment and billing information, and any preferences or feedback you share.

We may also collect some non-personal information automatically, such as your browser and device type, IP address, cookies and how you use our website.

We mainly use your information to process your orders, deliver your products and support your experience with us.

This can include:

• Order updates and customer support.
• Personalised recommendations.
• Understanding how our website is used so we can improve it.
• Marketing and personalised advertising, where you have provided consent.

We only share your information with trusted service providers who help us operate our business and deliver your order.

We may also share information when required by law or a valid legal request, or as part of a merger, acquisition or sale of the business. In that situation, your information may transfer as part of the transaction.

Yes, at any time. Use the unsubscribe link included in our emails or contact us directly and we'll take care of it.

Yes. Contact us directly to review or update your personal information, or to request deletion of your account and data.

We'll action your request subject to any legal obligations we need to meet.

We take all reasonable steps to protect your personal information from unauthorised access, use or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, so we can't guarantee absolute security.